Store Manager

Interested in a career in food retail sales?
Passionate about customer service?
Looking to work in a leading global franchise?

With over 41,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.

The Store Manager is at the heart of the operation and our Franchisees are always looking for new talent to lead the teams that help the Subway® brand to be the first choice for those who want to enjoy quick and nutritious meals.

About The Role

You may currently be working as a Catering Manager, Store Manager or Restaurant Manager – or maybe you’re an experienced Supervisor, Assistant Manager or Deputy Manager looking to progress your career. If you have management experience in a fast-paced retail environment, then we want to hear from you!

You will be primarily responsible for the success of your store – from store sales and profitability to the provision of first class customer service and operational excellence.

Key Responsibilities Include:

• Recruitment /induction and training/development of employees in line with the Subway® brand’s training requirements – you will lead by example!
• Creating and managing the staff schedule
• Checking in deliveries, order matching and daily banking
• Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
• Manage cash balances and minimise wastage
• Ensure 100% compliance in accordance to Subway® and council guidelines
• Perform inventory management and stock control including weekly stock take and reports
• Analyse the Weekly Sales & Inventory Report to improve the business
• Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
• Implement in store marketing material and POP in line with campaigns
• Ensure safety procedures are followed to prevent injury
• Provide a safe work environment for employees and customers
• Promote and encourage a high level of customer service amongst employees
• Handle unresolved and/or escalated customer complaints
• Deliver a high standard of service when dealing with products, sales, enquiries and catering for customer needs.

Working as a Store Manager in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® Franchisees are proud of their hard-working staff and are able to offer fantastic career path opportunities to truly develop your career.

Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.

Sandwich Artist ™

Interested in a career in food retail sales?
Passionate about customer service?
Looking to work in a leading global franchise?

With over 41,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand. Subway® Sandwich Artist™s are the face of our Franchisees’ stores. As well as preparing and serving delicious Subway® sandwiches you will meet and greet guests and deliver exceptional customer service.

You’ll be the reason customers keep coming back.

About The Role

Previous experience in food preparation, catering, retail sales and/or customer service is desirable but not essential-because you will receive full training and undertake various University of Subway® courses. What’s more important is being a crew member with a winning attitude. If you’re currently working in a customer service, in retail as a sales assistant, in a restaurant or perhaps you are studying or have recently graduated and are looking to start a career in the food industry. This could be the perfect opportunity for you!

Key Responsibilities:

• Food preparation including bread and cookie baking
• Ensure food storage and preparation areas are maintained according to Health & Safety and Audit standards
• Comply with Food Code of Practice
• Till Operator
• Monitoring stock levels
• Checking in deliveries
• Complete daily and weekly cleaning schedules
• Follow security & safety procedures
• Maintain a safe working environment for employees and customers
• Maintain high personal presentation in the provided uniform to meet the Subway® brand and customer expectations
• Work as a team member
• Deliver a high standard of service when dealing with products, sales and catering for customer needs.

As a Sandwich Artist™ you will serve and add value to customer needs in an efficient and friendly manner. In this role you will promote Subway® brand awareness and ensure hygiene standards are met.

Working as a Sandwich Artist™ in a Subway® franchise is a challenging role but one that is highly rewarding. Subway® Franchisees are proud of their hard working staff and are able to offer fantastic career path opportunities to truly develop a career into supervisory and managerial roles.

On top of your competitive salary there is opportunity to work flexible hours or part time around studies and your home life.

Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.

Team Member

Interested in becoming a Team Member? If you can’t find what you are looking for today, check out our Careers page and Jobs Descriptions then register your interest with the Subway® store by completing a Team Member application and get ahead on jobs coming soon.

Delivery Driver

With nearly 45,000 stores, the Subway® brand is the largest sandwich chain in the world.  Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.

About The Role

As a Subway® delivery driver you are not only an important member of the team, but also the face of our brand as you deliver the customer orders in person with a smile on your face.

Main Responsibilities

• Our freshly prepared sandwiches must be delivered on time within 40 minutes of ordering
• Billing of checkout processes
• Ensuring our first-class service and the best product quality
• Maintain a safe working environment for employees and customers
• Maintain high personal presentation in the provided uniform to meet the Subway® brand and customer expectations
• Ensuring customer satisfaction
• Support of the service team in the restaurant

The Ideal Candidate

Previous experience in food preparation, retail sales and/or customer service is desirable but not essential because you will receive full training and undertake various University of Subway® courses.  What’s more important is a winning attitude. If you’re currently working in retail or in a restaurant, perhaps you are studying or have recently graduated and are looking to start a career in the food industry. This could be the perfect opportunity for you!

• A positive charisma and a friendly, confident demeanour
• Full UK driving license
• Good local knowledge
• Good knowledge of the English language
• Motivated, reliable, committed and punctual
• Openness in dealing with people - in a team and with guests
• Team spirit and service orientation
• Good communication skills

About The Company

In addition to a competitive remuneration, the role offers the opportunity to work in shifts, at flexible times or part-time in order to reconcile work with studies and private life.

If you would like to become part of the Subway® family, please click on "Apply" to submit your application to us via our career portal.

We look forward to hearing from you!

Please note that the restaurants are independent franchisees. All applications are sent to the franchise owner or operator.

Shift Leader

With over 44,000 stores, the Subway® brand is the largest sandwich chain in the world. Due to continued growth across the UK our Franchisees are looking to recruit motivated and driven team members to join the Subway® brand.

About The Role

The Shift Leader supervises daily operations to ensure that food safety, product preparation, and cleanliness standards are maintained. Schedules and supervises staff. Maintains the restaurant standard in both safety and security.

Exceptional customer service is a major component of this position.

Main Responsibilities

• Performing all tasks and responsibilities of a Sandwich Artist™ as outlined in Sandwich Artist™ job description
• Managing a team between 4 to 20. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees. May conduct written and verbal staff evaluations
• Coordinating and supervising the staff so that standards of cleanliness are maintained as outlined in the Operations Manual and store paperwork
• Maintaining a professional appearance and presentation standards as outlined in the Operations Manual
  Training
• Coaching newer or less experienced Sandwich Artists™ in their tasks and responsibilities using the Sandwich Artist™ Training book
• Performing paperwork duties as assigned
• Assisting in the planning of special events and marketing activities
• Opening and closing a store to a high standard
• Accepting and handling store deliveries
• Maintaining a professional manner when handling complaints at a store level
• Performing weekly inventory and reporting figures to management
• Adhering to company banking policy and procedures
• In absence of the Supervisor and Manager to be responsible for the store’s food, drink and produce ordering
• Accurate logging of food orders in the stores pos system
• Conducting fire training with team members
• Complying with the health and safety regulations (Testing Fire alarms, Fire extinguishers and emergency lighting)

The Ideal Candidate

Experience:

• Working within a QSR operations environment
• Previous supervisory experience
• Excellent communication skills: especially verbal
• Ability to manage all levels of employees
• Computer knowledge is desirable